Help Center
score801 FAQ — Answers to All Questions Right Here
From opening an account to withdrawing money to bKash — this page has detailed answers to the most frequently asked questions from Bangladeshi players about score801.
When a question comes to mind while using score801, this FAQ page is your first destination. Here we have covered five important topics in detail: account registration, deposit and withdrawal methods, the rules of cricket betting and slots games, bonus and promotion terms, and security and responsible gaming. If you do not find an answer, our 24/7 live chat support is always ready.
GROUP 01
Account and Registration
To open an account at score801, you will need an active mobile number, an email address, and a strong password. The registration process is conducted entirely in Bengali and can be completed in just a few minutes. Please note that this platform is for people aged 21 and above only.
No, each person may operate only one score801 account. Opening multiple accounts violates the platform's rules and may result in bonuses being cancelled as well as account suspension. Keep your information accurate and up to date.
Click the "Forgot Password?" option on the score801 login page. You will receive a verification code via your registered mobile number or email address, and you can easily set a new password. If you have trouble, contact our 24/7 live chat support.
At score801, identity verification may be required for withdrawals above a certain amount to ensure safe gaming. Submitting a copy of your national ID or passport is simple and secure. Once verification is complete, transactions become smoother.
Yes, contact information can be updated from account settings. However, verification will be required before the change takes effect for security purposes. If you encounter any issues, our support team will help.
GROUP 02
Deposits and Withdrawals
At score801, you can currently deposit money via bKash, Nagad, Rocket, Upay, and direct bank transfer. Since the most popular mobile banking services in Bangladesh are supported, you can deposit easily from anywhere.
The minimum deposit amount at score801 is ৳100 across all payment methods. This accessible limit gives all types of players in Bangladesh the opportunity to get started comfortably. You will also receive a 200% bonus on your first deposit.
After sending money from bKash or Nagad to score801, the balance is usually added to your account within a few minutes. Bank transfers may take slightly longer. If your deposit does not arrive, contact live chat with your transaction ID.
A minimum of ৳800 is required to withdraw money from score801. Approved withdrawals are generally processed within 30 minutes to 3 hours. If you submit a request with correct details, you can expect to receive it within that timeframe.
score801 does not deduct any transaction fees on its end. However, your bKash, Nagad, or bank may apply their own service charges — this depends on the respective service provider's policy. Check your mobile banking app before payment to confirm the net amount.
For security reasons, it is generally recommended to withdraw using the same method used to deposit. That is, if you deposited via bKash, try to withdraw to bKash. If you need to withdraw using a different method, let us know in live chat and the support team will assist.
GROUP 03
Games and Rules
score801 offers cricket betting, football, kabaddi and various other sports betting, live casino (live baccarat, roulette, blackjack), slots games, fishing games, and crash games. Games from world-renowned providers including Pragmatic Play, JILI, PG Soft, and Spribe are available.
To bet on BPL (Bangladesh Premier League) matches at score801, log in to your account, go to the cricket section, and choose a betting market from live or upcoming matches. You can place bets on match winner, total runs, top batter, and various other options.
RTP (Return to Player) is the theoretical rate at which a slots game returns money to the player from total bets over the long term. All games at score801 are provided by licensed software providers and verified for fair play by third parties.
Yes, score801 is fully mobile-friendly. You can play from the browser of any Android or iOS smartphone or tablet without downloading any app. The site automatically adjusts to fit mobile screens.
In live casino, you play in real time with a professional dealer via video streaming — such as live baccarat and live roulette. Slots are single-player video games powered by a random number generator (RNG) where you spin reels to win prizes.
GROUP 04
Bonuses and Promotions
New members at score801 receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example, if you deposit ৳1,000, you receive a ৳2,000 bonus and have a total of ৳3,000 to play with.
The wagering requirement for the score801 welcome bonus is 15 times (15x). This means the bonus amount must be wagered 15 times before it becomes eligible for withdrawal. This is quite reasonable compared to industry standards.
There is no need to sign up separately for the score801 VIP program — you are automatically promoted from Bronze to Diamond tier based on the volume and regularity of your play. Diamond members receive up to 1.5% cashback weekly.
score801 has five VIP levels: Bronze (up to 0.3% weekly cashback), Silver (0.6%), Gold (0.9%), Platinum (1.2%), and Diamond (1.5%). Higher tiers also come with special promotions and priority support.
VIP cashback is paid out on a weekly basis. A set percentage of your net losses from the previous week is returned to your score801 account. The process is automatic — no separate claim is needed.
Yes, score801 offers limited-time promotional offers on special occasions such as Eid ul-Fitr, Eid ul-Adha, the BPL season, and the T20 World Cup. Check the promotions page and your email regularly for the latest offers.
GROUP 05
Security and Responsible Gaming
score801 uses SSL encryption technology to keep all your personal information and financial data secure. No information is shared with third parties. Read our privacy policy for more details.
No. score801 is for people aged 21 and above only. Minors are not permitted to register, and any such account found will be closed immediately. We urge parents and guardians to monitor their children's device usage carefully.
If you feel that gaming is having a negative impact on your daily life, you can contact score801 via live chat or email to activate self-exclusion. During this period, logging in to the account will not be possible. Visit the responsible gaming page for more information.
Yes, as part of responsible gaming at score801, you can set daily, weekly, or monthly deposit limits for yourself. The support team will help you configure this setting. Stay within your budget.
The score801 support team provides service entirely in Bengali 24 hours a day, 7 days a week. Chat directly via live chat from any page on the site, or write to us by email: [email protected]
Yes, you can request the score801 support team to permanently close your account at any time. After the request, the account will be deactivated and any outstanding balance will be returned safely.
Still have questions? Contact support
Our Bengali-speaking support team is with you 24/7. Chat directly via live chat — no waiting.
Live Chat Support
Help is available in Bengali 24 hours a day, 7 days a week. Use live chat for instant solutions to any question or issue.
Email Support
For detailed questions or complaints, write to us at: [email protected] — we aim to respond promptly.